Choosing a Clinic

Choosing the provider and practitioner to complete your Scalp Micropigmentation is extremely important and should not be rushed. The more research you do, the better the chance of getting a great treatment and avoiding possible disappointment with the end result.

A little knowledge in that regard, can only be a good thing. It’s important to be informed, especially when the choices you make will affect your life so profoundly.

Here are some questions you should be asking of your preferred provider before deciding who will provide your treatment:

  • How long have they been trading?
  • How many high quality examples of their own work can they provide?
  • Do they provide an adequate volume of believable, transparent information?
  • What pigments do they use? Do their pigments have a good track record?
  • Do they offer a guarantee? What are the terms?

Here are the questions if you have a specific practitioner in mind:

  • How were they trained, and by whom? Were they trained online, or face to face?
  • How much experience do they have personally?
  • Do they have any particular specialisms, i.e clients with scars/alopecia/hairlines?
  • Are they likeable? Do you feel you can trust them?
  • What do their past clients say about them?

Hers is an additional 6 key considerations when choosing a scalp micropigmentation clinic provider:


How long has the clinic been in business? What about the skills and expertise of the practitioner? You need to be confident the practitioner has considerable experience and has completed professional training in Scalp Micropigmentation.

Furthermore, how much experience does the person have of your specific requirements? If you have hair transplant scars or alopecia to conceal, you want to know you’re dealing with someone who has proven experience in the required areas.


This is where most people start their research, but in reality it is simply one piece of a larger puzzle, albeit an important one.

When scoping out the results of a clinic you’re considering, look for three things primarily:

The overall treatment quality. Do the hair replications look realistic? Is the blending correct? What about the size of the pigment deposits, and their shade? Is it believable?

Can the clinic demonstrate results that are relevant to you? For example if you have darker skin, can they show you examples of their work on darker skin? If you want a broken hairline, or have alopecia, what results can they demonstrate that match your needs?

Can their results be verified? Is there any photo editing trickery going on? How do their treatments look 6-12 months down the line? Do they show any long term results?


This is an important one – is your clinic telling you the whole truth, and nothing but the truth?

The true meaning of transparency (in a scalp micropigmentation context at least), is not to tell the client what they want to hear, but to give them honest advice that is relevant to their situation.

This may come from the clinic staff, but equally it might be that a provider demonstrates transparency some other way. Another example is a preference towards video testimonials. Videos are far more difficult to manipulate than photos, and are therefore easier to believe. Most reputable providers use video to showcase their results.

A word of warning – transparency is particularly important if you have hair transplant scars to camouflage. Most clinics will estimate the level of concealment they are likely to achieve for you, often expressed as a percentage.

If a practitioner believes that a 60% concealment is realistic, that should be the estimate they quote you for. To say any different is unethical, but unfortunately the practice of over-stating expected results is rife among some providers.

Customer service

Does your clinic answer phone calls and emails quickly and professionally? Do you feel well looked after? Are you treated with compassion, discretion and respect? After your treatment you’ll need to return to the clinic every so often for minor adjustments, correction of any fading and touch-ups. Are you going to enjoy dealing with this team of people?


Clearly if all else were equal, you’d choose a clinic in your home city, rather than travel hours to someplace else, right? Of course the location of the company is an important consideration. In some cities like London and NYC this isn’t really a problem, because all major providers (and a number of independent boutique providers) are based there. However if you live somewhere like Salt Lake City (for example), you have to choose between one local clinic, or travelling to Los Angeles for a wider selection. It’s a tough call.

Our advice is to go where the results are. If that means travelling, work out what is feasible and just go. That said, if you’re 95% comfortable with a local clinic, and that means less time off work, less travelling and accommodation expense and less inconvenience, you have to weigh it up.

Just don’t accept sub-standard results for the sake of saving money or time. It’s not worth it.


In real terms, the cost of your treatment will vary depending on your requirements. There is an old saying, 'Good work is not cheap and cheap work is not good'

Price is certainly an important consideration when deciding who/where you will have your scalp micropigmentation treatment completed, but is not the only consideration.

In other words it’s fine comparing quotations, but don’t make the cheapest price your primary objective.